Delivery Policy

ORDER DELIVERY

Time is of the essence, it is especially important in the business world and we are fully aware of it. Therefore, we guarantee you that the initial design concepts will be presented before you within 48-72 hours. Delivery time depends on the package you order. If you ordered an extra fast delivery option we will deliver the design files within 24 hours. Keep in mind that we use Electronic-mail (Email) to deliver both the initial concepts and the final, approved files to our clients.

Pixels Studio, in any way, is not responsible for failing to meet the imposed deadline of the client which is not pre-approved by both parties in written.

Keep in mind, the complete payment is due at the time of placing the order.

Ownership of the Work

Once the design is approved and the final file is sent to the client after the complete payment, the client owns all the rights of the paid design. All the claims and copyrights of the design are then transferred to the client.

Customer Support Center

The customer support center of Pixels Studio is always available at the disposal of the client round the clock, that is, 24 hours and 7 days a week. With such kind of round-the-clock customer support, you are assured to get the attention that you deserve.

Unlimited Revisions

We, at Pixels Studios, always do our utmost to present perfect and pleasing to the eye logo design concepts to our valued clients. We know it certainly well that every individual has his/her own idea of perfection. The designs that look perfect to us may not necessarily look perfect to you. Therefore, we offer our clients unlimited free revisions until they are completely contented with the result. Keep in mind that for each revision request, a new draft will be presented within the period of 1-2 days.